Our app works on both Apple and Android devices: We offer both a website and a mobile app to view your tracker on the platform. On the undercarriage of a vehicle: you'll need to pair the tracker with an M2 case.Locations that are fully enclosed in metal will lead to poor connectivity. We don't recommend placing the tracker in the trunk of a vehicle or the glove compartment. Inside a vehicle: Ideal placements are under the passenger or driver seat with the lights facing up.Check your signal: Log in to your account to see if you're getting a signal.Learn more about the lights on your tracker. The lights will indicate the connection of the tracker. Test your tracker: Walk or drive around outside for 5 to 10 minutes with your tracker.Learn more about how to Reboot your G元00. Please Note: the unit cannot be plugged in to the charger while performing this step). Repeat this step to turn the unit back on. Reboot your tracker: To power down, hold down the small power button on the top of the unit for 10-15 seconds, then release.The device typically takes 4-6 hours to charge. Charge your tracker: Ensure your tracking device is fully charged.Confirm the email and phone number where tracking alerts will be sent. Use the "Add another device" button if you're activating more than 1 device.Select if tracking for business or personal use > If business use is selected, you'll be asked a few more questions:.Getting Started with your Hardwired Tracker.□ Please Note: If you are using our OBD or Hardwired tracker, please follow these links: The recommended web browser for activating your device and using the platform is Google Chrome. A step-by-step guide for activating your new tracker and navigating the platform.
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