Tropico 6 crashing2/24/2023 I've previously worked 'tech support' and 'customer service', I've helped people that couldn't plug in their cables right. Last but not least: If your questions seem dumb to your customer, you're doing them a terrible service. The poster is obviously not a stubborn lad who wants nothing but to complain, he wants this problem solved and he is willing to do his part - but no one seems to actually be providing any kind of assistance. He has described changing different parameters and still achieving the same result, through this effort the poster has eliminated potential causes of the problem - and thus achieved far more than any other dimwit in this thread when it comes to identifying the true cause of the problem, and hopefully finding a solution.Īsking for his hardware specs might be of relevance, but he seeing as he eliminated the particular PC or device as the cause of the problem, it is hard to see why. The poster obviously went through the effort of testing this. I don't know the poster, but reading his post it seems obvious that this is an actual problem - and not a silly old lady that doesn't know how to exit a menu. That might be how you help customers in Walmart, but you don't solve actual problems that way. Originally posted by Kunovega:it's a lot like basic computer tech support, step one: reboot (it fixes 95% of things, no tech support person in the world is going to waste their time on you if you can't at least try that and then move on from there)Ĭall it whatever you want, but what you're describing has nothing to do with actual problem solving. Questions may seem dumb to you, but there's a logical order to trouble shooting and if youve ever worked customer service youd understand why, because even the most basic of simple things are what get called in the most often I worked tech support years ago and one of our questions was "is it plugged in" we had to alter the question to be more specific after one lady was screaming at us "of course its plugged in" only to find out she was talking about the mouse was plugged in and she was refusing to check the wall plug, which wasn't (And she called in because it wouldnt turn on) It's a lot like basic computer tech support, step one: reboot (it fixes 95% of things, no tech support person in the world is going to waste their time on you if you can't at least try that and then move on from there) You wouldn't be stuck in that loop if you just answered the question about what the hardware is, it's the first thing to check off the list I'd love to send a savegame or two but no one has asked for one as I'm stuck in the usual it must be your hardware loop that scripted support is most comfortable with. The game crashes on the same saved games at exactly the same points so to a layperson it would indicate that some state/condition in the actual sandbox game is causing this as it's repeatable on multiple machines. Local machine is an i7-4790k, 32gb ram, Geforce 1080 running Win10. I do know that they meet or exceed requirements otherwise it would not be listed as supported. Originally posted by Sam's dad he sees a lot:Game is primarily played on Nvidia's Geforce Now Steam streaming service, I have no HW specs for that.
0 Comments
Leave a Reply.AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |